Frequently Asked Questions

Please read our FAQ before sending us a message.

Where to download the newest driver for atolla hub
Basically, atolla hubs don't require any driver to work successfully with Windows/MacOS/Linux. However, atolla 3-Port hub with Ethernet Port (CH-301) may require the newest driver for the network adapter. Please refer to this blog for downloading: http://www.atolla.us/guide-atolla-usb-3-0-ethernet-hub-ch-301/
How can I contact you?
No matter where are you from, you can always contact directly via this email: support@atolla.us. We are monitoring this email and reply to customer regularly.
What is the warranty period of atolla product?
We are initially providing 12-Month Warranty service for all atolla products. However, you can always extend your warranty period up to 2-Years! Just sign up this form to activate it:

What if I want to do a review for atolla products
Welcome to atolla "Social Influencer  Program", please contact us via this email: support@atolla.us to learn more about our detailed project.
What exactly happens after ordering?
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Do I receive an invoice for my order?
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